Delivery Information
At Doors Direct, we strive to make the delivery of your quality doors a seamless and convenient experience.
Nationwide Delivery:
Based in Durban, we extend our reach to bring our premium products directly to your doorstep anywhere in South Africa. Our efficient overnight transport ensures that you receive your order promptly.
Cost-Effective Options:
With a diverse range of transport service providers, we have the flexibility to secure competitive quotes, especially for bulk orders. Feel free to contact our office at 031 012 5033 to explore cost-saving options tailored to your needs.
Lead Times and Timely Delivery:
Our commitment to transparency is reflected in the lead times displayed on our website for made-to-order products. Once your order is dispatched, anticipate delivery within 24 – 48 hours, allowing you to enjoy your new doors without unnecessary delays.
Quality Assurance:
Doors Direct takes pride in delivering products that are undamaged and in excellent working order. While we make every effort to maintain the integrity of your purchase, we recognize that, on rare occasions, products may incur damage during shipping.
Damaged Products:
In the unfortunate event that your product arrives damaged, we have a straightforward solution. At our discretion, Doors Direct will either repair or replace damaged items. To facilitate this process, please ensure that the waybill is endorsed with details of the damages. For more details, refer to our comprehensive guarantee policy and terms and conditions at Guarantee Policy and Terms & Conditions.
Contact Us:
Have questions or need assistance? Contact our head office at [email protected] or 087 012 5286. We are here to ensure your satisfaction at every step of the journey.
Thank you for choosing Doors Direct – Elevating your door-buying experience with quality, efficiency, and reliability.