LND512/G Full Pane 2161W X 1765H

Hi Sydney,
Thank you for sharing your feedback. We’re sorry to hear about the issue with the metallic window handles. This is unusual, as we haven’t had complaints about these handles before. In our experience, if windows are difficult to close, it may indicate an installation issue or plaster obstructing the rebate.
We’d love to help resolve this for you—please reach out to our support team so we can assist further and ensure everything works as intended. Your satisfaction is important to us!