Swartland Horizontal Boarded Barn Door

Dear Helen,

Thank you for your review. We're very sorry to about the delay in your delivery and, more importantly, the water damage to the corners of your doors upon arrival. This is certainly not the standard we aim for, and we sincerely apologize for the inconvenience and frustration this must have caused.

We appreciate you acknowledging the good quality of the doors themselves and that our team was quick to respond to your concerns. We're constantly working to improve our delivery processes and packaging to prevent issues like this in the future, especially during adverse weather conditions.

We value your feedback as it helps us identify areas for improvement. If you haven't already, please reach out to our customer service team directly so we can ensure this issue is fully resolved to your satisfaction.

Thank you again for your honest feedback.